At Logic Express, your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our delivery services. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Information: Name, email address, phone number, delivery address, billing information, login credentials, and profile details.
• Usage Information: Device information, browser type, IP address, and interactions with our website or app.
• Delivery Data: Recipient’s name, address, contact details, and package details.
• Location Information: GPS data (with your consent) for tracking deliveries and optimizing routes.

2. How We Use Your Information

We use the information collected for the following purposes:

• To process and deliver packages.
• To provide customer support and resolve issues.
• To notify you of delivery updates and service improvements.
• To comply with legal and regulatory requirements.
• To enhance our website, app, and services through analytics and feedback.

3. How We Share Your Information

We do not sell your information to third parties. However, we may share your data under these circumstances:

• With third-party service providers: Such as payment processors, logistics partners, or IT service providers.
• For legal obligations: In response to legal processes or to prevent fraud or illegal activities.
• With your consent: When you authorize us to share your information with specified third parties.

4. Data Security

We employ robust security measures to protect your data:

• Encryption of sensitive data during transmission.
• Regular security audits and monitoring to prevent unauthorized access.
• Restricted access to personal data for employees and contractors.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure.

5. Your Choices and Rights

You have the following rights regarding your data:

• Access and correction: Request a copy of your information or update inaccurate details.
• Data deletion: Request the deletion of your personal information, subject to legal or operational requirements.
• Opt-out: Unsubscribe from marketing communications at any time.

To exercise these rights, contact us at support@logicexpresscargo.com.

6. Cookies and Tracking Technologies

Our website and app use cookies to improve functionality and user experience. You can manage cookie preferences through your browser settings.

7. Children's Privacy

Logic Express does not knowingly collect personal information from individuals under the age of 18. If you believe a child has provided us with personal information, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on our website with the effective date.

9. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact us at:

support@logicexpresscargo.com